How to Get Along with Anyone
The Playbook for Predicting and Preventing Conflict at Work and at Home
1 of 1 copy available
The average American worker spends 156 hours a year engaged in the kind of moderate to intense workplace conflict that adversely impacts both performance and health. Managers spend twenty-six percent of their time addressing and resolving conflicts on their team—the equivalent of chewing up one full workday each week. But what if it didn't need to be like this? What if there was a way to spend less time in stressfully interpersonal interactions and more time on the things that really matter? Through three decades of building and facilitating team chemistry for Fortune 500 companies, professional sports franchises, schools, government agencies, nonprofit organizations, and families—Drs. Jim Guinn and John Eliot have reduced the time and cost of conflict resolution. With this on-the-ground experience combined with industry-leading science and research, Guinn and Eliot discovered people respond to conflict in one of five ways: avoid, compete, analyze, collaborate, or accommodate.
Because our responses are ingrained byproducts of the subcortex in action, they are predictable. If you can predict how someone will behave in a given circumstance, you can formulate a game plan. The secret is knowing which of the five patterns someone is wired to use when smacked by a stressor. How to Get Along with Anyone is a pragmatic hands-on book to help you determine conflict types so you can navigate the arguments that emerge in day-to-day life. You'll learn the formula for identifying your coworkers' and loved ones' conflict styles and how to use this information to foster better communication and more effective, collaboration.
Filled with fun, engaging examples and actionable techniques, How to Get Along with Anyone teaches you how to predict and prevent escalated conflict, arming you with practical tools for flipping the script on sticking points to nurture stronger and more meaningful relationships.
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Creators
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Publisher
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Release date
February 18, 2025 -
Formats
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Kindle Book
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OverDrive Read
- ISBN: 9781668033098
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EPUB ebook
- ISBN: 9781668033098
- File size: 3281 KB
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Languages
- English
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Reviews
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January 1, 2025
Drawing on decades of experience, "conflict docs" Eliot and Guinn provide insights and tools for conflict management among five distinct conflict-personality types. Readers first learn about the common triggers that can result in conflict and how these triggers connect to the standard conflict responses. Tools such as a trigger-analysis flow chart and a behavior checklist/grid aid in determining why individuals respond to triggering situations with specific behaviors. With many scenarios to learn from and practice with, readers discover how to, for example, anticipate the reaction of an accommodator (conflict personality) to a missed deadline (task conflict). With that information, they can then work to resolve conflict using their colleagues' preferred methods based on the mode of communication (phone vs. email), timing (immediate action vs. pause for reflection), tone (loud vs. quiet), and route (direct vs. indirect communication). Each conflict-personality type has a chapter providing in-depth exploration of various factors, allowing for greater understanding and potential for successful application in real life. Recommended for public-library collections.COPYRIGHT(2025) Booklist, ALL RIGHTS RESERVED.
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